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Fix Cannot connect to App Store on Mac

Posted on 31 October, 202231 October, 2022 by May

Fix Cannot connect to App Store on Mac. Failure to connect to Appstore is not uncommon for iOS users. At that time, you cannot download the application even though you have tried many times. Don’t worry too much, try the measures below, maybe it will bring unexpected results. Macwintips will guide you on how to fix it in the article below.

Fix Cannot connect to App Store on Mac
Fix Cannot connect to App Store on Mac

Table of contents:

  • How to fix Cannot connect to App Store Mac
  • Update 2022 Fix Cannot connect to App Store on Mac:
  • Check the system status page
  • Make sure that your device is connected to the internet
  • Update your software
  • Check the date and time

How to fix Cannot connect to App Store Mac

Method 1: Check internet connection

The first step before you do more in-depth testing. We recommend that you check your internet connection. Sometimes, poor connection will also lead to interrupted Apple Store download.

Checking the internet connection is extremely simple. You just need to open a web browser and see how fast the page loads. If the page load speed is slow or there is a message of no connection, we already know where to handle it.

Try the following fixes:

– Restart the Wi-Fi transmitter.

– Connect to another Wi-Fi network.

– Disable your VPN, if you only use a single VPN.

– Open Network System Preferences and change your DNS.

– Contact your internet service provider for further assistance.

Check internet connection
Check internet connection

Method 2: Check if the Apple Store on the system is working or not

Sometimes, Apple’s system crashes unexpectedly, leaving all users inaccessible. The reason is that Apple has shut down the system for maintenance. So visit System Status on Apple’s homepage for the latest information directly from the company. Specifically, the Mac App Store entry will display a round green light next to it working properly.

Check if the Apple Store on the system is working
Check if the Apple Store on the system is working

Method 3: Exit the App Store and restart your MacBook

This is a basic but effective troubleshooting step.

To exit the active application press Cmd + Q or select the application name, then exit from the menu bar.

Quit the App Store before restarting your MacBook.

If the App Store doesn’t close, press Cmd + Option + Esc then Force Quit the app.

After closing the App Store, continue Shut Down to turn off the MacBook. Wait at least 30 seconds before pressing the power button to restart the machine.

Method 4: Sign out and back in with your Apple ID

One of the identified causes is the Apple ID error. Test by signing out and back in with your Apple ID.

Open the App Store and select Store > Sign Out from the menu bar. Follow the on-screen instructions to exit the App Store. When you open the App Store again, go to Store > Sign in with your Apple ID to sign back in.

If that doesn’t work, try signing out and back in with these steps: System Preferences > Apple ID > Overview.

Method 5: Update to the latest version of MacOS

When MacOS has a software problem, it can be the cause of the MacBook not being able to connect to the Apple Store. Usually, Apple releases updates that fix problems with older operating systems.

Follow these steps to update your MacBook to new software

Go in order: > About This Mac > Software to check if a new update has been released. Download and install if you haven’t updated to the latest version of MacOS.

If you are using the Beta version, revert to the final version of the previous operating system.

Update to the latest version of MacOS
Update to the latest version of MacOS

Method 6: Change Date & Time settings on MacBook

The time setting difference between Apple and MacBook servers also causes similar problems. You can fix it very simply by reinstalling Date & Time on the system.

Implementation steps:

– Go to System Preferences > Date & Time

– Click the padlock then enter your admin password to unlock the changes. Then click on the Date & Time tab and enable Automatic date and time updates.

If the automatic date and time update setting is on, turn it off and temporarily change the time to a different time zone. Then check the App Store again, then reset your date and time.

Changing the Date & Time settings should fix the problem on the Apple Store
Changing the Date & Time settings should fix the problem on the Apple Store

Update 2022 Fix Cannot connect to App Store on Mac:

Check the system status page

Find out if there’s an outage for a service in your country or region.

Check Apple’s System Status page

Make sure that your device is connected to the internet

Use any web browser to connect to any website. If nothing loads, use another device on the same network to see if it can connect to any website. If no other devices can access the internet, turn off your Wi-Fi router, then turn it on again to reset it. If you still can’t connect to your Wi-Fi network, contact your internet provider for more help. If only your first device can’t connect to the internet, get help with Wi-Fi on your iPhone or iPad, Apple Watch, Apple TV, or Mac.

If you use cellular service to connect to the internet on your iPhone or iPad, make sure that you have cellular data turned on for the app that you’re using. To do this, open the Settings app, tap Cellular, then turn on Cellular Data.

Update your software

Update to the latest version of iOS or iPadOS, macOS, tvOS, watchOS, or software for your non-Apple device. Then try to connect again.

Check the date and time

Make sure that the date and time on your device are set correctly for your time zone. If the date and time are incorrect, update them or turn on the option to set date and time automatically.

On your iPhone or iPad: Open the Settings app. Tap General, then tap Date & Time. Get more help with date and time.
On your Mac: Open System Settings, click General, then click Date & Time. Or open System Preferences, then choose Date & Time.
On your Apple TV: Go to Settings > General > Date and Time.

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